Karima Lanfranco

Karima Lanfranco, Ph.D.

Assistant Professor, Academic Program Coordinator, Hospitality Management

  • International Business Center (IBC)

Personal profile

See full bio

https://www.lynn.edu/campus-directory/people/karima-lanfranco

Areas of Scholarship

  • Lodging operations
  • Service failures and recovery in hotels

Professional Affiliations

  • Faculty Advisor, Lynn University, Hospitality Club
  • Faculty Advisor, Lynn University, Eta Sigma Delta (The International Hospitality Honor Society)
  • Faculty Advisor, Lynn University, Student Impact Leaders (SILO)

Professional Organizations

  • Director of Mentorship as part of the Executive Board for HSMAI (Hospitality Sales & Marketing Association International) South Florida Chapter. 

Professional Qualifications, Certifications, and Licenses

  • Certified Hospitality Educator

Previous employer

  • Hyatt Hotels & Resorts
  • Four Seasons Hotels
  • Hilton Worldwide
  • Marriott International
  • Kessler Collection

Awards and Honors

  • 50 Most Influential Educators in Global Hospitality for 2024, International Hospitality Institute, October 2024
  • Hospitality Hero, Inside Hospitality Solutions, September 2024
  • Award for Excellence in Teaching and Dedication to Students, Lynn University, 2023-2024
  • 40 Under 40 Nominee, South Florida Business Journal, January 2024

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 3 - Good Health and Well-being
  • SDG 4 - Quality Education
  • SDG 5 - Gender Equality
  • SDG 8 - Decent Work and Economic Growth
  • SDG 9 - Industry, Innovation, and Infrastructure
  • SDG 12 - Responsible Consumption and Production

Related documents

Education/Academic qualification

Doctor of Philosophy (Ph.D.), Hospitality Management, Hospitality Management, Rosen College of Hospitality Management, University of Central Florida

2017 → 2021

Dual Masters Degree, Business Administration (M.B.A.); Hotel Administration (M.S.), University of Nevada - Las Vegas

2008 → 2010

Bachelor of Business Administration (B.B.A.), Major: Business Management and Organization; Minor: English, University of Miami

2004 → 2008

Research Interests

  • hospitality
  • management
  • lodging operations
  • service failures and recovery in hotels

Disciplines

  • Hospitality Administration and Management
  • Artificial Intelligence and Robotics