Personal profile
See full bio
Professional Qualifications, Certifications, and Licenses
- Certified Hospitality Educator (CHE), American Hotel & Lodging Educational Institute (AHLEI)
Professional Organizations
- International CHRIE
Previous employer
- Visiting Professor & Curriculum Chair, Niagara University
- Hospitality Management Department Chair, Wells College
- Adjunct Faculty, Grand Canyon University
Languages
- Spanish (working proficiency)
Related documents
Education/Academic qualification
Hospitality Management, Ph.D., Iowa State University
Hospitality & Tourism Management, M.S., Purdue University
Biology, B.S., University of Texas
Research Interests
- Marketing
- Hotel & Restaurant Operations
- Luxury Branding
- Niche & Specialty Hospitality Operations
- Selling & Consumer Behavior
Disciplines
- Marketing
- Hospitality Administration and Management
- Food and Beverage Management
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Experiential Programming Amidst COVID-19 Recovery
Miller, M., Jan 31 2026, (E-pub ahead of print) In: Journal of Quality Assurance in Hospitality & Tourism. p. 1-19 19 p.Research output: Contribution to journal › Article › peer-review
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Self-Actualization: The Case of Experiential Programming in Luxury Hotels
Miller, M., Jan 2026, In: Anatolia. 37, 1, p. 241-257 17 p.Research output: Contribution to journal › Article › peer-review
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ELM: The Case of Experiential Programming
Miller, M. & Campogiani, L., Dec 6 2025, In: American Journal of Tourism and Hospitality (AJTH). 3, 1, p. 254-266 13 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile2 Downloads (Pure) -
Experiential Programming for Resorts
Miller, M. & Rafia-Tracy, J., Jun 6 2025, In: Tourism and Hospitality. 6, 2, 24 p., 105.Research output: Contribution to journal › Article › peer-review
Open Access -
Luxury Hotel Guest Experiences: The Case of Experiential Programming
Miller, M. & Jeong, E. H. L., Jul 4 2025, (E-pub ahead of print) In: Journal of Quality Assurance in Hospitality and Tourism. 27 p.Research output: Contribution to journal › Article › peer-review
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Perception of Experiential Value in Luxury Hotel Settings: The Case of Experiential Programming and Impact on Consumers
Miller, M. C., 2023, Ames, IA: ProQuest Dissertations & Theses.Research output: Student Projects › Doctoral Dissertation