Are There Ethnic Differences in Satisfaction in Higher Education and Perceptions of Important Service Quality Dimensions?

Alison Rampersad; Jose Lopez-Alarcon; James Miller; Michael Petroski; Laura Kozloski-Hart

Are There Ethnic Differences in Satisfaction in Higher Education and Perceptions of Important Service Quality Dimensions?

Alison Rampersad
, Jose Lopez-Alarcon
, James Miller
, Michael Petroski
, Laura Kozloski-Hart

Research output: Contribution to conference › Conference session

Original language	American English
State	Published - Jan 2008
Event	Clute Institute for Academic Research Conference - Walt Disney Resort, Orlando, United States Duration: Jan 2 2008 → Jan 5 2008

Conference

Conference	Clute Institute for Academic Research Conference
Country/Territory	United States
City	Orlando
Period	1/2/08 → 1/5/08

Bibliographical note

The College Teaching & Learning (TLC) Conference and Applied Business Research (ABR) Conference - held by the Clute Institute for Academic Research at Walt Disney World Resort at Lake Buena Vista, Florida January 2-5, 2008.

Access to Document

http://spiral.lynn.edu/facpubs/2181

Cite this

@conference{489f43702e834cc99524fdaec22df5de,

title = "Are There Ethnic Differences in Satisfaction in Higher Education and Perceptions of Important Service Quality Dimensions?",

author = "Alison Rampersad and Jose Lopez-Alarcon and James Miller and Michael Petroski and Laura Kozloski-Hart",

note = "The College Teaching \& Learning (TLC) Conference and Applied Business Research (ABR) Conference - held by the Clute Institute for Academic Research at Walt Disney World Resort at Lake Buena Vista, Florida January 2-5, 2008.; Clute Institute for Academic Research Conference ; Conference date: 02-01-2008 Through 05-01-2008",

year = "2008",