Breaking Boundaries: The Role of Trust in Linking Organizations

Victor Yunshan Lian; Randi L. Sims; Baiyun Gong

Breaking Boundaries: The Role of Trust in Linking Organizations

Victor Yunshan Lian
, Randi L. Sims
, Baiyun Gong

International Business Management

Nova Southeastern University

Research output: Contribution to conference › Paper

Abstract

Part of the session: SUPPLY CHAIN MANAGEMENT: Relational Dynamics in Supply Chains

We investigate how individual boundary-spanning activities benefit the organizations of the boundary spanners. Supported by qualitative and quantitative data from the automobile industry, where the relationship between suppliers and buyers is essential to organizational sustainability, we suggest that organizational trust plays a pivotal role in converting individual effort to smooth organizational collaboration. Specifically, the boundary-spanning activities of organizational representatives enhance organizational trust, which further results in system integration between the represented supplier and buyer organizations. In addition, collective boundary-spanning activities amplify the relationship between organizational trust and system integration, highlighting the dynamics between allies at multiple levels.

Original language	American English
State	Published - Nov 24 2025
Event	Decision Sciences Institute (DSI) Annual Conference: Revolutionizing Decision-Making: Technology and Human Collaboration - Orlando World Center Marriott, Orlando, United States Duration: Nov 22 2025 → Nov 24 2025 Conference number: 56th

Conference

Conference	Decision Sciences Institute (DSI) Annual Conference
Abbreviated title	DSI
Country/Territory	United States
City	Orlando
Period	11/22/25 → 11/24/25

Bibliographical note

Session Chair: Dr. Victor Yunshan Lian

Disciplines

Operations and Supply Chain Management

Organization custom fields

International conference presentation/presentation abroad

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

http://spiral.lynn.edu/facpubs/2285

Cite this

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title = "Breaking Boundaries: The Role of Trust in Linking Organizations",

abstract = "Part of the session: SUPPLY CHAIN MANAGEMENT: Relational Dynamics in Supply Chains We investigate how individual boundary-spanning activities benefit the organizations of the boundary spanners. Supported by qualitative and quantitative data from the automobile industry, where the relationship between suppliers and buyers is essential to organizational sustainability, we suggest that organizational trust plays a pivotal role in converting individual effort to smooth organizational collaboration. Specifically, the boundary-spanning activities of organizational representatives enhance organizational trust, which further results in system integration between the represented supplier and buyer organizations. In addition, collective boundary-spanning activities amplify the relationship between organizational trust and system integration, highlighting the dynamics between allies at multiple levels.",

author = "Lian, \{Victor Yunshan\} and Sims, \{Randi L.\} and Baiyun Gong",

note = "Session Chair: Dr. Victor Yunshan Lian ; Decision Sciences Institute (DSI) Annual Conference : Revolutionizing Decision-Making: Technology and Human Collaboration, DSI ; Conference date: 22-11-2025 Through 24-11-2025",

year = "2025",

month = nov,

day = "24",

language = "American English",

}

TY - CONF

T1 - Breaking Boundaries: The Role of Trust in Linking Organizations

AU - Lian, Victor Yunshan

AU - Sims, Randi L.

AU - Gong, Baiyun

N1 - Conference code: 56th

PY - 2025/11/24

Y1 - 2025/11/24

N2 - Part of the session: SUPPLY CHAIN MANAGEMENT: Relational Dynamics in Supply Chains We investigate how individual boundary-spanning activities benefit the organizations of the boundary spanners. Supported by qualitative and quantitative data from the automobile industry, where the relationship between suppliers and buyers is essential to organizational sustainability, we suggest that organizational trust plays a pivotal role in converting individual effort to smooth organizational collaboration. Specifically, the boundary-spanning activities of organizational representatives enhance organizational trust, which further results in system integration between the represented supplier and buyer organizations. In addition, collective boundary-spanning activities amplify the relationship between organizational trust and system integration, highlighting the dynamics between allies at multiple levels.

AB - Part of the session: SUPPLY CHAIN MANAGEMENT: Relational Dynamics in Supply Chains We investigate how individual boundary-spanning activities benefit the organizations of the boundary spanners. Supported by qualitative and quantitative data from the automobile industry, where the relationship between suppliers and buyers is essential to organizational sustainability, we suggest that organizational trust plays a pivotal role in converting individual effort to smooth organizational collaboration. Specifically, the boundary-spanning activities of organizational representatives enhance organizational trust, which further results in system integration between the represented supplier and buyer organizations. In addition, collective boundary-spanning activities amplify the relationship between organizational trust and system integration, highlighting the dynamics between allies at multiple levels.

M3 - Paper

T2 - Decision Sciences Institute (DSI) Annual Conference

Y2 - 22 November 2025 through 24 November 2025

ER -