Ethnicity and the Balanced Scorecard's Customer Perspective: The Case of Higher Education

Laura Kozloski-Hart; Alison Rampersad; Jose Lopez; Mike Petroski

Ethnicity and the Balanced Scorecard's Customer Perspective: The Case of Higher Education

Laura Kozloski-Hart, Alison Rampersad, Jose Lopez, Mike Petroski

Barry University

Research output: Contribution to journal › Article › peer-review

Original language	American English
Pages (from-to)	1-18
Number of pages	18
Journal	Journal of Applied Business and Economics (JABE)
Volume	9
Issue number	3
State	Published - Jul 2009

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author = "Laura Kozloski-Hart and Alison Rampersad and Jose Lopez and Mike Petroski",

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Ethnicity and the Balanced Scorecard's Customer Perspective: The Case of Higher Education

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