Hey There, My Name is ...? Literature Review of The Role of Naming AI in Consumer Trust and Satisfaction

  • Begum Kaplan*
  • , Mansur Khamitov
  • *Corresponding author for this work

Research output: Contribution to journalMeeting abstractpeer-review

Abstract

This article aims to contribute to existing research by examining over 20 years ofresearch on naming AI by using systematic quantitative literature review which encompasses work on naming AI across the fields of marketing, consumer behavior, psychology, and computer science.

Original languageAmerican English
Pages (from-to)123-125
Number of pages3
JournalAMA Winter Academic Conference Proceedings 2024
Volume35
StatePublished - 2024

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