Abstract
This chapter provides an overview of the current literature on artificial intelligence in e-banking. We examine the emergence of e-commerce and e-banking and discuss the advantages and disadvantages of e-banking. Further, we explore the quality assessments, adoption characteristics, and the security and privacy issues that financial institutions face, and we provide a review of the current literature on the topic. We conclude with our expectations for the future of e-banking and e-commerce and recommend areas for future research.
Original language | American English |
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Title of host publication | Expert Systems in Finance: Smart Financial Applications in Big Data Environments |
Editors | Noura Metawa, Mohamed Elhoseny, Aboul Ella Hassanien, M. Kabir Hassan |
Publisher | Taylor and Francis Inc. |
Chapter | 10 |
Pages | 145-155 |
Number of pages | 11 |
ISBN (Electronic) | 9780429024061 |
ISBN (Print) | 9780367109523 |
DOIs | |
State | Published - May 10 2019 |
Externally published | Yes |
ASJC Scopus Subject Areas
- General Economics,Econometrics and Finance
- General Business,Management and Accounting