Abstract
This chapter provides an overview of the current literature on artificial intelligence in e-banking. We examine the emergence of e-commerce and e-banking and discuss the advantages and disadvantages of e-banking. Further, we explore the quality assessments, adoption characteristics, and the security and privacy issues that financial institutions face, and we provide a review of the current literature on the topic. We conclude with our expectations for the future of e-banking and e-commerce and recommend areas for future research.
| Original language | American English |
|---|---|
| Title of host publication | Expert Systems in Finance: Smart Financial Applications in Big Data Environments |
| Editors | Noura Metawa, Mohamed Elhoseny, Aboul Ella Hassanien, M. Kabir Hassan |
| Publisher | Taylor and Francis |
| Chapter | 10 |
| Pages | 145-155 |
| Number of pages | 11 |
| ISBN (Electronic) | 9780429024061 |
| ISBN (Print) | 9780367109523 |
| DOIs | |
| State | Published - May 10 2019 |
| Externally published | Yes |
ASJC Scopus Subject Areas
- General Economics,Econometrics and Finance
- General Business,Management and Accounting