Tweeting Doomsday Scenarios: Engaging Consumers Online During the Coronavirus Pandemic

Begum Kaplan*, Elizabeth G. Miller

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Original languageAmerican English
Title of host publicationProceedings of the American Marketing Association (AMA) Winter Academic Conference
Subtitle of host publicationThe Human Side of Marketing in an Age of Digital Transformation
EditorsAlan Malter, Stacey Menzel Baker, Subin Im
PublisherAmerican Marketing Association
Pages808-809
Number of pages2
ISBN (Print)978-1713825180
StatePublished - Jan 1 2021
Externally publishedYes

Publication series

NameAmerican Marketing Association (AMA) Educators Proceedings
PublisherAmerican Marketing Association (AMA)
Volume32

Keywords

  • crisis
  • COVID-19
  • social media
  • Twitter
  • text-mining

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